Legal · presented before payment for assessments

Client Services Agreement

Effective date · Articulated Offering LLC, a Virginia limited liability company

This Agreement governs your purchase of a written, voiced, or animated assessment — whether individual ("Human Emergence Expression") or relational ("Human Emergence in Relation") — from Articulated Offering LLC ("we," "us"). By completing checkout, you ("you," the "Client") agree to it. Held sessions are governed separately by the Session Agreement.

What you are buying

The specific deliverables, tier, price, and estimated turnaround are those stated on the product page at the time of purchase, which are incorporated into this Agreement. Every assessment is made by hand, individually, from the birth data you provide. It is a commissioned interpretive work, not a mass-produced product.

Your information, and its accuracy

After payment you will provide birth data: date, exact time, and city of birth for each person being read. The accuracy of an assessment depends on the accuracy of this data — in particular the birth time. You are responsible for the accuracy of what you submit. If you discover after delivery that the data you provided was wrong, contact us; we will quote a fair price for re-casting the affected work, but a re-do necessitated by inaccurate data is not included in the original price.

Turnaround estimates run from the day complete and usable birth data is received, not from the day of payment.

Relational assessments: the second person

A relational assessment reads two people, and both must consent directly. By purchasing, you affirm that the second person knows the assessment is being made and is at least eighteen (18) years old. Our intake then collects the second person's own consent: they receive a short form in which they provide their birth data themselves and confirm, in their own words and timestamped, that they consent to being read. Work does not begin until both consents are recorded, and we may cancel and refund any order where consent is in doubt.

Refunds and cancellation

• Before work begins: full refund, no questions asked. "Work begins" when we start constructing the chart from your submitted data; you will have received no deliverables before that point.
• After work begins: no refund. The work is custom, made for one person, and cannot be resold or un-made.
• If we cannot deliver: if for any reason we are unable to complete your assessment, we will refund you in full, promptly.
• How it landed is not a defect: an assessment may be uncomfortable, surprising, or at odds with your self-image. That is sometimes the nature of accurate description and is not grounds for a refund. What you are owed is delivery of the deliverables purchased, made with care, from your data.

If we run late

Turnaround times on the product pages are good-faith estimates for handmade work. If delivery of any purchased deliverable exceeds twice its stated estimate, you may cancel the undelivered portion and receive a proportional refund for it. Delivered portions remain yours under this Agreement.

Buyers in the European Union and United Kingdom

Assessments are personalized goods, made to your specification from your birth data. By purchasing, you expressly acknowledge and agree that, as goods made to the consumer's specifications and clearly personalized, they are exempt from the 14-day right of withdrawal under Article 16(c) of Directive 2011/83/EU (and the equivalent UK provision), and that any withdrawal right otherwise applicable is waived once work begins with your express consent, which you give at checkout. Our own refund terms above still apply in full — they are more generous than silence.

Resolved direction, confirm wording: Article 16(c) invocation retained; checkout checkbox restates the personalized-goods acknowledgment and express consent to immediate performance. Confirm final phrasing.

Delivery and one clarification pass

Deliverables arrive by email (or download link) at the address you provide. After delivery, you have 14 days to ask clarifying questions about your assessment, and we will correct any factual or clerical error (a mis-stated placement, a wrong name, a broken file) at no charge. This window is a courtesy, not a warranty, and does not imply the assessment was defective. This is not a revision service; interpretive content is not re-written to preference.

Who owns what

Your license

Upon full payment, you receive a perpetual, worldwide, non-exclusive, non-transferable license to use your assessment and its deliverables for your personal, non-commercial purposes — read it, listen to it, watch it, print it, share it privately with people you trust. For relational assessments, this license extends equally to the second person read.

What we retain

We retain all right, title, and interest in the assessment systems, frameworks, structures, the fourteen figures and their designs, substances and monologues, and all other underlying intellectual property, and in the assessment as a work. You may not publish, sell, sublicense, publicly post, or commercially exploit an assessment or any deliverable, in whole or part, without our written consent.

No derivative works; no AI training

You may not use any deliverable or any part of our systems to create competing or derivative products, programs, teachings, or services; and you may not input any deliverable or system material into artificial-intelligence or machine-learning tools to reproduce, repackage, or generate derivative works, or to train any model. Private, personal reflection with such tools on your own assessment is permitted.

Marketing use only by permission

We will not quote or excerpt your assessment in our marketing unless you separately and explicitly permit it in writing (our intake form offers this as an unchecked, optional box). If permitted, excerpts are anonymized unless you request attribution, and you may revoke permission at any time for future use.

Our production tools

We use software tools, including generative and AI-assisted tools, in producing visual and audio elements of our deliverables. All deliverables are human-directed, reviewed, and finalized by us, and our use of such tools does not alter our ownership of the deliverables or grant you rights beyond those stated in this Agreement.

Nature of the work

Assessments are interpretive works for insight, self-reflection, and entertainment, as described in our Disclaimer, which is incorporated here. They are not medical, psychological, legal, or financial advice, and no professional–client relationship of any licensed kind is created. Decisions you make in light of an assessment are your own.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to this Agreement or the deliverables will not exceed the amount you paid for the order giving rise to the claim, and we will not be liable for indirect, incidental, consequential, special, or punitive damages. If both this Agreement and our Terms of Use apply to a claim, a single cap — the applicable one — controls; the caps are not cumulative.

Governing law and disputes

This Agreement is governed by Virginia law. The informal-resolution and venue terms of our Terms of Use apply.

Resolved direction, confirm wording: (1) clarification window set to 14 days with courtesy-not-warranty language; (2) second-person DIRECT consent at intake adopted (own form, own birth data, timestamped) replacing purchaser warranty; (3) marketing permission lives in the intake form as a separate unchecked box, described here. Confirm each is sufficient as drafted.

Contact

Articulated Offering LLC · Virginia · hello@articulatedoffering.com